Cancellation & Modification Policy

Effective Date: January 1, 2024

Order Cancellation

At OwlXpert, we process orders quickly to ensure prompt delivery. If you need to cancel your order, please contact us at [email protected] within 2 hours of placing your order. After this period, your order may already be in processing or shipment and cannot be canceled.

Order Modifications

You may request changes to your order (e.g., shipping address, item variant) within 2 hours of purchase. To request modifications, email us at [email protected] with your order number and desired changes.

After Processing

Once an order has entered the processing or shipping stage, we are unable to cancel or modify it. However, you may return the item after delivery following our Return & Refund Policy.

Contact

If you need urgent support regarding an order, please contact our team:
Email: [email protected]
Phone: +1 (302) 613-0101