Privacy Policy

This Privacy Policy explains how Xpert™ collects, uses, and protects your personal information when you visit or make a purchase on our site. For questions, contact [email protected].

Information We Collect

• Order & Contact Data: name, email, phone, billing and shipping addresses.
• Payment Data: processed securely by our payment providers (we don’t store full card details).
• Device & Usage Data: IP address, browser type, pages viewed, and interactions (for analytics and security).
• Communications: messages sent to our support and your preferences (newsletters, marketing).

How We Use Your Information

• Process and fulfill orders, provide order updates, shipping and returns support.
• Improve our website, products, and customer experience.
• Detect and prevent fraud, protect our services and users.
• Send service communications; marketing only with your consent or as permitted by law (you can opt out at any time).

Cookies & Analytics

We use cookies and similar technologies to keep your session, remember preferences, and measure site performance. Analytics tools (e.g., privacy-focused or widely used providers) help us understand usage patterns. You can manage cookies in your browser settings; some features may not work without cookies.

Advertising & Remarketing

Where applicable, we may use non-sensitive data to show relevant ads or measure campaign effectiveness. You can opt out of marketing emails and adjust ad preferences via your browser/ad platform settings.

Payments & Security

Payments are processed by trusted providers using industry-standard security. Xpert™ does not store full card numbers. We apply administrative, technical, and physical safeguards to protect personal data; no method is 100% secure, but we strive to keep your information safe.

Shipping Partners

To deliver your order, we share necessary details (name, address, phone, email) with carriers and logistics partners solely for fulfillment and delivery updates.

Data Sharing

• Service Providers: payment, hosting, analytics, customer support—only as needed to provide services to you.
• Legal & Protection: when required by law or to protect our rights, users, or the public.
• Business Transfers: in a merger, acquisition, or sale of assets, subject to confidentiality and applicable laws.

Data Retention

We retain order records and necessary personal data for legal, tax, and operational reasons. When no longer needed, data is deleted or de-identified in line with our retention practices.

Your Rights

Subject to local laws, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing. To exercise these rights or update your preferences, email [email protected].

Minors

Our site is not intended for children under the age of 13 (or higher age where required by local law). We do not knowingly collect personal data from children.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.