Returns & Refunds Policy
Effective Date: January 1, 2024
Return Window
We accept return requests within 14 days from the delivery date. To be eligible, the item must be unused, in its original packaging, and in resellable condition.
Non-Returnable Items
- Items marked as final sale
- Used or damaged products
- Gift cards or promotional giveaways
Return Process
To initiate a return, contact us at [email protected] with your order number and reason for return. Once approved, we will provide you with return instructions and address details.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent or defective product).
Refunds
Once your return is received and inspected, we will notify you via email and issue a refund to your original payment method within 5–7 business days. Shipping fees (e.g., $7.99) are non-refundable.
Exchanges
We currently do not offer direct exchanges. Please return your item and place a new order if you wish to switch sizes or colors.
Need Assistance?
Reach out to our support team at [email protected] or call us at 1-800-829-4933.